Home -Terms & Conditions
Last Updated: June 2026
Welcome to On Holiday Travel Shop. These Terms & Conditions govern your use of our website, travel services, tour packages, visa assistance services, flight bookings, hotel reservations, travel accessories purchases, and all related services offered by On Holiday Travel Shop.
By accessing our website or using our services, you agree to comply with and be bound by these Terms & Conditions.
On Holiday Travel Shop
Shop No. 30, Shree Om Datta Apartment,
Near Post Office, Dahanu Road West,
Maharashtra – 401602
Phone:
+91 85308 80251
+91 77092 85253
Email:
onholiday.inn@gmail.com
All travel bookings are subject to availability and confirmation from airlines, hotels, tour operators, embassies, and other service providers.
A booking will be considered confirmed only after:
Receipt of the required payment.
Submission of necessary travel documents.
Written confirmation from On Holiday Travel Shop.
We reserve the right to decline or cancel bookings if required information or payments are not received.
Customers agree to pay the full amount as specified in their booking confirmation.
Payment terms may vary depending on:
Tour Packages
Flight Bookings
Hotel Reservations
Visa Services
Travel Accessories Purchases
Prices are subject to change due to:
Currency fluctuations
Airline fare revisions
Government taxes
Supplier pricing changes
Any additional charges incurred after booking confirmation may be payable by the customer.
Cancellation requests must be submitted in writing via email or approved communication channels.
Refund eligibility depends on:
Airline policies
Hotel cancellation policies
Visa processing fees
Tour operator cancellation terms
Supplier refund conditions
Some bookings may be non-refundable or partially refundable.
Processing times for approved refunds may vary depending on banks, airlines, hotels, and payment providers.
Visa processing fees and service charges are generally non-refundable.
On Holiday Travel Shop provides visa guidance and documentation assistance only.
Visa approval, rejection, delays, or additional requirements are solely determined by the respective embassy, consulate, or immigration authority.
We do not guarantee visa approval under any circumstances.
Customers are responsible for providing accurate and complete documentation.
Travelers are solely responsible for ensuring they possess:
Valid Passport
Required Visas
Travel Insurance (where applicable)
Health Certificates
Vaccination Requirements
Government-issued Identification
Failure to possess proper documentation may result in denied boarding, entry refusal, or trip cancellation for which On Holiday Travel Shop shall not be held responsible.
Flight schedules, seat assignments, baggage policies, and hotel facilities are controlled by the respective airlines and hotels.
On Holiday Travel Shop acts as an intermediary and is not responsible for:
Flight delays
Flight cancellations
Schedule changes
Overbooking
Hotel service issues
Airline operational disruptions
Any disputes regarding such services shall be governed by the terms of the respective service provider.
Tour itineraries are subject to change due to:
Weather conditions
Government restrictions
Local regulations
Operational requirements
Unforeseen circumstances
We reserve the right to modify itineraries, accommodations, transportation, or activities without prior notice when necessary for traveler safety or operational reasons.
We strongly recommend that all travelers obtain comprehensive travel insurance covering:
Medical Emergencies
Trip Cancellation
Trip Interruption
Baggage Loss
Personal Liability
Unless specifically included in a package, travel insurance is not automatically provided.
Products sold through our Travel Accessories Showroom are subject to manufacturer warranties where applicable.
Customers should inspect products upon purchase.
Returns or exchanges may be accepted only for defective items and in accordance with applicable consumer protection laws.
Normal wear and tear is not covered.
On Holiday Travel Shop shall not be liable for any loss, injury, damage, delay, accident, expense, or inconvenience arising from:
Airline disruptions
Natural disasters
Political unrest
Government restrictions
Pandemic-related regulations
Acts of terrorism
Weather conditions
Supplier failures
Traveler negligence
Our liability is limited to the amount paid directly to On Holiday Travel Shop for the affected service.
All content on this website, including:
Text
Logos
Graphics
Images
Videos
Design Elements
is the property of On Holiday Travel Shop unless otherwise stated.
Unauthorized reproduction, distribution, or use is prohibited.
Users agree not to:
Submit false information
Attempt unauthorized access
Interfere with website functionality
Use the website for unlawful purposes
We reserve the right to restrict access to any user violating these terms.
Your use of our website is also governed by our Privacy Policy.
By using our services, you consent to the collection and use of information as described in our Privacy Policy.
On Holiday Travel Shop reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated terms will be posted on this page with the revised effective date.
Continued use of our website and services constitutes acceptance of any updates.
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts located in Maharashtra, India.
For any questions regarding these Terms & Conditions, please contact:
On Holiday Travel Shop
📍 Shop No. 30, Shree Om Datta Apartment, Near Post Office, Dahanu Road West, Maharashtra – 401602
📞 +91 85308 80251
📞 +91 77092 85253
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.